Terms of Service

Last updated: 6/22/2025

1. Introduction

Welcome to Dealvoy ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services that connect buyers in Rwanda with sellers of Korean vehicles and automotive parts.

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.

2. Service Description

Dealvoy is a marketplace platform that facilitates connections between buyers and sellers of Korean vehicles and automotive parts. We provide:

  • A platform for listing and browsing vehicles and parts
  • Secure payment processing services
  • Quality inspection services
  • Logistics and shipping coordination
  • Customer support throughout the transaction process

3. User Responsibilities

As a user of our platform, you agree to:

  • Provide accurate and truthful information
  • Comply with all applicable laws and regulations
  • Respect the rights of other users
  • Not engage in fraudulent or deceptive practices
  • Maintain the security of your account credentials

4. Payment Terms

All transactions on our platform are subject to our secure payment processing system. By using our services, you agree to:

  • Pay all applicable fees and charges
  • Provide valid payment information
  • Accept our escrow payment terms for transaction security
  • Understand that refunds are subject to our refund policy

5. Limitation of Liability

Dealvoy acts as an intermediary platform. While we strive to ensure quality and security, we are not liable for disputes between buyers and sellers, product defects, or shipping delays beyond our reasonable control.

6. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: dealvoy+legal@gmail.com
Address: Kigali, Rwanda